Monica R. Allen, PhD

EDUCATION       

Capella University
Doctorate, School of Business and Technology in Organization and Management, July 2009

The College of William & Mary
Master of Arts, Psychology, July 2001

Hampton University
Bachelor of Arts, Psychology, May 1999

ACCOMPLISHMENTS            

Responsible for evaluating and change the annual employee climate survey process from 100% paper and pencil method to an online methodology. The new method yielded to over 3000 individuals participating in the annual Mecklenburg County employee survey.

Conducted organizational development and change management initiatives, budget management, survey design and analysis, market research, performance management and strategic planning that resulted in a successful FY08 fiscal year for Mecklenburg County, Charlotte, NC

Performed organizational development initiatives that resulted in successful organizational change for the Charlotte-Mecklenburg Police Department, Charlotte, NC

Oversaw many of the organizational development and change initiatives for the Department of Public Works, City of Norfolk, Norfolk, VA

Served as the project consultant on the P.E.A.C.E. project program evaluation and key data analyst for Norfolk State University, Norfolk, VA

Served as Revenue Maximization (Rev Max) Coordinator for the Title IV-E Revenue Maximization program for the Department of Human Services, Norfolk, VA. (Generated over $1.5m in additional revenues for the department and City community partners.)

Served as the lead strategic planning analyst on the Org. and Development and Change team for the Department of Human Services, Norfolk, VA

Designed the employee training needs assessment and a management training needs assessment to study the organization for Norfolk State University, Norfolk, VA

Assisted in pilot phase development of President Bush’s Violence Prevention Initiative study; helped promote the CD-ROM that tested the children and adult perceptions on bullying behaviors; facilitated focus groups and collected data to compile a final report, which included suggestions for project development. Served as a project consultant, Multimedia Interactive Technology Project, Federal Government Assignment, Washington, DC

Contracted with the Virginia Department of Health on the ‘Prevention of Premarital Sex’ study for the Virginia social marketing campaign; facilitated focus groups with college students on sexual and pre-marital choices; and collected data and reported findings to the State’s marketing and advertising teams. Served as a Facilitator and Moderator, Social Marketing Campaign, Virginia Department of Health, Petersburg, VA

Served as the Public Relations and Marketing Chairperson for Afr’Am Festival in Norfolk, VA 2005 and will serve in 2006, Norfolk, Virginia

Served as The Junior League of Norfolk-Virginia Beach, Inc. 2004-2005 Admissions Coordinator, and 2005-2006 Provisional Course Co-Planner (present)

PROFESSIONAL DEVELOPMENT & TRAINING

Certified to teach Stephen Covey Training Programs for the City of Norfolk (7 Habits for Highly Effective People) – 2005

Participant in the LEAD (Leading Educating and Developing) program sponsored by the University of Virginia School of Public Service – 2004

Participant in the Minority Political Leadership Institute sponsored by the Virginia Legislative Black Caucus and Virginia Commonwealth University – 2004

Participant in the National Forum for Black Public Administrators Mentor Program – 2003 – 2004

PROFESSIONAL MEMBERSHIPS & ASSOCIATIONS

National Black MBA Association, 2008-present

North Carolina Local Government Budget Officers Association, 2007-present

National Forum for Black Public Administrators, 2001-present (President Elect 2010, 2nd Vice President 2008-2010)

American Psychological Society, 1999-present

Society for Industrial Organizational Psychology, 2000-present

Junior League of Norfolk-Virginia Beach, Inc., 2002-2006

Junior League of Charlotte, 2007-present

Norfolk Downtown 100, 2004-2006

PRESENTATIONS

Presented the Mecklenburg County Balanced Scorecard approach at the 2008 National Forum for Black Public Administrators conference in Little Rock, AR

Presented first year graduate school project titled “Social Support as a Moderator of Day-to-Day Relationships Between Daily Negative Events and Daily Psychological Well-Being” at the 2001 Eastern Psychological Association conference in Washington, D.C.

Presented NFBPA Mentor Program project paper titled “An Evaluation of the 7 Habits of Highly Effective People Training Program in a Virginia Local Government” at the 2004 NFBPA winter training session in Washington, D.C.

Presented Minority Political Leadership Institute project titled “Constituent Communication” that included recommendations to the Virginia Legislative Black Caucus in Richmond, Virginia – May 2005.